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Board questions, order questions, and the "what do I do now?" ones. Start typing, or pick a topic below.
Tell us what
you need and
we'll sort it.
Pick the closest situation. Each one lists what to include so our team has the details needed to help.
How much will shipping cost?
Available shipping rates show at checkout, before you place the order. If no rate appears for your address, contact the Formula Fun team for help.
Where can I find the return policy?
The current terms live on the return policy page. If you're asking about an order you already placed, email your order number and the name on it.
Can you help with an order I already placed?
Email the order number, the name on the order, and what you need help with so the team can review the order.
Which board should I pick?
Start with where you want to ride, how much time you've spent in the water, and the kind of day you're after. Browse all boards, or start with the surf basics guide.
Where do I see each board's size?
On its product page. That's where the current dimensions, options, price, media and availability live for that exact model.
Are all Formula Fun boards built the same way?
No. Construction and included items vary by model. Use the product page for the current dimensions, deck, fins, included items, price, and availability for the exact board you are considering.
Does my board need wax?
It depends on the model. Check its product page for the deck and setup details before your first session. If the listing leaves you guessing, send us the model name and we'll confirm.
What should I send if my board is damaged?
Email clear photos of the damage plus a shot of the whole board. Add the model name and your order number if you have one.
Can I send an old board back to Formula Fun?
Contact us before shipping or dropping off a board. Send photos, the model, its condition, and your location so the team can confirm whether any current option is available and provide written instructions.
Still deciding?
The board quiz asks a few questions and narrows the lineup down for you.
Send your order number, board details, or question so the Formula Fun team has what it needs to help.